Terms and conditions for Dhobikaka services.

Dhobikaka provides laundry services including wash and fold, ironing, dry cleaning, and care for clothes, shoes, and other daily-use items.

All garments, linen, and fabrics are handled with great care. However, due to the condition of the articles or non-apparent defects in the material, there is a possibility of discoloration or shrinkage. Such garments are accepted for cleaning at the owner's risk, and the company will not accept responsibility for it.

The company uses reasonable efforts to maintain washing, drying, folding, ironing, and dry-cleaning services at a high level of quality.

Due to operational time constraints, the company does not read manufacturer-suggested care, washing, or drying labels and will not be responsible for garments labeled hand wash only or dry clean only.

The company accepts no liability for special-care or delicate items that require additional handling or attention during cleaning.

The company accepts no liability for items that lose color, especially when the color of one part of the garment transfers to another part.

Stain removal is part of the cleaning process, but complete removal of stains cannot be guaranteed and such items will be processed at the customer's risk.

The company is not responsible for loss of or damage to any personal or non-cleanable items left in the article, such as money, jewelry, or any other valuables.

In case of any loss or damage, the company may reimburse up to a maximum of five times the processing cost of the affected laundry or dry-cleaning item, only if the customer is able to produce the bill. The final reimbursement decision remains with the company.

Any approved compensation shall be provided in the form of services. No cash compensation will be given.

Customers are requested to count all articles at the time of delivery and inform the delivery person immediately in case of any missing items.

The company will not be responsible for claims made after delivery has been accepted and signed by the customer.

The company shall not be held responsible for ornaments, decorative work, or jewelry fittings attached to garments.

Customers must examine articles for damage at the time of delivery and notify the same immediately. The company shall not be responsible for claims raised later.

The company shall not be liable for any loss, damage, or delay due to force majeure conditions, and no compensation or reduction in charges will apply in such cases.

The company accepts no liability for any loss or damage arising due to fire, burglary, or other unforeseen events beyond its control.

Some items or processes may require additional time. No deduction in billed amount or claim may be raised solely due to such delays.